The process went completely smoothly.

Very good advice by email, very fast and reliable shipping, everything well packaged with instructions for the return. You need a bit of time to get to know the device. And the different attachments. I find the standard attachment the best, because when the large attachment is placed over it, I had difficulty getting it off again. The double attachment was unfortunately a bit “broken” on the shaft, so I only used it once because I was afraid it might break completely. But otherwise it’s a very nice attachment… The Sybian is very powerful and therefore guarantees a very pleasurable experience. &