Hello dear Sybian Veleih team.

A big thank you to you for: The contact You gave us a “familiar” feeling right from the start with your way of responding to our inquiries. There was no trace of artificial distance in all the subsequent email correspondence. On the contrary, we felt really at ease. Even the odd personal comment at the end of an email was answered by you in an appropriate manner. We really liked that. The order process Here, too, I can only praise you to the skies. Our order was carried out exactly as we had requested. There were no questions, no “Ham is not available at the moment” or anything like that. It went completely smoothly. The delivery The parcel arrived on Thursday exactly as you had promised. The packaging is absolutely neutral. The package can also be accepted by the neighbors without any problems J. The contents Again, a huge compliment. The contents are packed clearly and non-slip in a sturdy cardboard box. The enclosed packing instructions make it very easy to prepare the box for shipping. Help with problems The only problem we had was not caused by you, but by DHL. It was about the ordered pick-up on Monday. One call to your hotline number and the problem was solved without any complications. Once again, my thanks to you for this.